GONG XI FA CHAI FROM AL OF US AT CW
The whole team would like to wish all who celebrate a very auspicious and happy Lunar New Year. Gong Xi Fa Chai!! May you all celebrate with the greatest caution and to stay safe.
Please take note that we will be closed from the 11th till the 14th of February and will reopen on the 15th. Meanwhile, last delivery date for online orders will be on 9th and resume back on 15th of February.
If your bike is in our shop we would appreciate it if you can come by to pick them up before we close.
Till then, have the best CNY celebration you can and will see you again in the Year of the Ox!
DURING MCO2.0 NO EXCHANGE FOR CYCLIST EQUIPMENT
With the rising daily number of active cases into concerning state; CW decided to temporarily stop exchange policy for cyclist equipment including helmets, jersey, baselayers, gloves, bibs, glasses and shoes. This is a safety and hygiene measure to ensure COVID19 does not spread through our exchange policy program as we played our role to break the spreading chain during this MCO2.0.
Therefore, your understanding are much appreciated at this daunting times.
OUR OPERATION SOP DURING MCO2.0
Dear Cycopaths,
We do hope you are all keeping well and making the most out of MCO2.0. Times like these requires the patience and all our effort in solidarity with the authorities, and Cyclist Wardrobe is no different. The past week was spent examining our processes so that we can keep our business open whilst be in full compliance with the law.
To ensure that we support our community, we will resume limited operations from the 18th of January (Monday) and we will operate from 11.30am to 6pm daily. However, we will NOT be accepting walk-ins and this is how we will continue to serve you:
BIKE SERVICING (By Appointment Only)
- Call us and make an appointment - All details for what needs to be done should be made at this time.
- Drop your bike to our shop entrance.
- Our team will receive your bike, and have the bike sanitised and work will then be carried out.
- When ready, you may come and collect your bike or arrange for delivery.
PERSONAL SHOPPER (via video call 0193881881 & 0173793022)
- We are trialling a new way for you to continue shopping at our store through your own personal shopping experience. Initiate a video-call with any of the published numbers and our team will assist you.
- We hope that the experience will be just like you were at our shop in person.
- When you are ready to buy, a payment link will be sent to you.
- You can choose delivery or self collect (by appointment).
ONLINE SHOPPING
- As usual, our online store is operational and we will continue to upload more products onto the store.
- Choose delivery or self collection (by appointment).
NEW CHAT FUNCTION AVAILABLE!
Valued customer, now you able chat with us through whatsapp. We will try our best to respond your inquiries as soon as possible. So do not hesitate drop us a message. Thanks!
